Consumer issues, recipes and apolitical thoughts from a Brighton native.

Category Consumer Issues

Sorry, not sorry

The world of customer service seems to be obsessed with “sorry”. It’s a word uttered so often and so ubiquitously, it’s become meaningless. If every “sorry” was accompanied by an act of contrition, for example £1, I’d have made at… Continue Reading →

Santander Security Repeatedly Blocks Access

My online banking access keeps getting blocked by Santander for no explicable reason. This is the disingenuous message from the Santander online banking website… “For security reasons”… so did I get my credentials wrong? No. Did I do something bad?… Continue Reading →

British Gas HomeCare long-term review

I used British Gas HomeCare to cover my central heating boiler at home and at my one rental property. I bought the cover for convenience at a time when there wasn’t so much competition in the market. I saw the… Continue Reading →

ChargedEV Review

My business partner and I both joined the EV revolution and bought fully electric vehicles. He’d been there for a couple of years already, having migrated gradually from diesel to hybrid to electric. We selected ChargedEV as our charger installer…. Continue Reading →

PetPlan Sales Call Centre Madness

Having accepted a month’s free PetPlan cover for our two new kittens, I received a call on my mobile number one Saturday morning from an Indian lady calling from the PetPlan Sales call centre. She told me the name of one… Continue Reading →

Amazon supplies counterfeit goods, then rejects honest review

Amazon attempts censorship to suppress public reporting of counterfeit goods.

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