The British Engineerium was the creation of one man, and his ability to lead others on a journey. That one man was Jonathan Minns, and my father and I were among the first of the others. We first met Jonathan… Continue Reading →
The world of customer service seems to be obsessed with “sorry”. It’s a word uttered so often and so ubiquitously, it’s become meaningless. If every “sorry” was accompanied by an act of contrition, for example £1, I’d have made at… Continue Reading →
My online banking access keeps getting blocked by Santander for no explicable reason. This is the disingenuous message from the Santander online banking website… “For security reasons”… so did I get my credentials wrong? No. Did I do something bad?… Continue Reading →
I used British Gas HomeCare to cover my central heating boiler at home and at my one rental property. I bought the cover for convenience at a time when there wasn’t so much competition in the market. I saw the… Continue Reading →
My business partner and I both joined the EV revolution and bought fully electric vehicles. He’d been there for a couple of years already, having migrated gradually from diesel to hybrid to electric. We selected ChargedEV as our charger installer…. Continue Reading →
Oops. No updates since 2015! Well doesn’t life just get in the way. Actually I’ve been concentrating on other things… like my business. And of course feeling rather as if no amount of writing-it-all-down is going to provide any kind… Continue Reading →