Consumer issues, recipes and apolitical thoughts from a Brighton native.

Tag Banks

Sorry, not sorry

The world of customer service seems to be obsessed with “sorry”. It’s a word uttered so often and so ubiquitously, it’s become meaningless. If every “sorry” was accompanied by an act of contrition, for example £1, I’d have made at… Continue Reading →

Santander Security Repeatedly Blocks Access

My online banking access keeps getting blocked by Santander for no explicable reason. This is the disingenuous message from the Santander online banking website… “For security reasons”… so did I get my credentials wrong? No. Did I do something bad?… Continue Reading →

Santander current account is best for savings

We all know how awful interest rates are for savers. And we all need a current account. So how about a current account that yields a market-topping 3% interest on all credit balances? If like me you’re a net saver,… Continue Reading →

NatWest Bank Cockup Leaves 1000s Penniless

A scoop… I discovered a major NatWest systems failure hours before it was reported in the media! 🙂

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