Comments on: Kafevend puts it right

By: Jeffrey

Jeffrey — Tue, 23 Oct 2012 13:43:52 +0000

@ Alan I was also told by a Kafevend salesman about a colling off period and with this in mind, started with a small machine. It did not work out and when I called Kafevend, I was told the salesman had left the company and I was stuck with the contract to pay thousands for 5 years. Very disappointed.

By: Tony hinder | Fivedollarsbyt

Tony hinder | Fivedollarsbyt — Sun, 01 Apr 2012 08:13:52 +0000

[…] Kafevend puts it right – A Brighton Boy BlogsMar 12, 2009… to directing multi million USD companies in Dubai i still have the up most respect for the management at this company, Regards tony Hinder … […]

By: Alan

Alan — Wed, 29 Feb 2012 11:21:21 +0000

@Alan
I have to update this note as Kafevend have been more than supportive to put right this misunderstanding.
It is sad that I commented on Kafevend before actually speaking with them in person to put right what I/we felt was wrong.
Kafevend do not wish anyone misery and from the report of the nursery story mentioned I found this too was put right in favour of the nursery.

Today I received a phone call from Kafevend, very patient considering my comments above and in emails, the matter has promised to be resolved. I offered to meet halfway but was told it’s covered…does that sound like a company out to make money? I don’t think so.

For my previous comments I wish it to be noted that Kafevend have been very patient and understanding in this matter.

To Kafevend I apologise for making the earlier comment and wish all readers to note that should ever their be an issue, talk with them directly they’re more than happy, and professional, to assist you.

My apologies and gratitude to all at Kafevend

By: Alan

Alan — Fri, 10 Feb 2012 12:09:02 +0000

I can’t believe it, I thought I was the only person who has suffered at the hands of Kafevend…
I was visited in 2011 by a salesman who promised “cooling off periods” “sales of the century” etc. and even told “the machine will pay for itself” when told I have no authority to sign without committee consent he said “its fine its all be cleared by finance, if the committee don’t agree you can send it straight back” now I understand I should not have signed, we’re always wiser after the event, however, this salesman did not leave off the pressure, and he was not a small man either and “no” was not the answer he had intentions of leaving with.
I have tried everything to have this contract cancelled and now I am being told “there are no cooling off periods” and better still “if there was it’s expired now.”
I found out that the contract I was presented with has been tampered with by Kafevend, although it seems harmless they have given me a position of authority and printed my name to confirm. Needless to say this is now heading down the route of court action for fraud…
Amazing that 2+ years on and promises it wont happen etc. its still going on and all in the name of sales…beautiful company ethics…NOT!

By: tony hinder

tony hinder — Wed, 07 Sep 2011 11:30:37 +0000

Readers.

I would like to back up MR Collins on this, i worked for this company sometime back in the sales department, and i have to say even some years on, this is one of the most professional vending companies you could meet, the directors and managers are very focused on sales and CRM, i know that the directors would not want for these happenings at all, i also know that this will be stamped out from the management, even though it is some 8 years on and i have moved on myself to directing multi million USD companies in Dubai i still have the up most respect for the management at this company, Regards tony Hinder

By: Jack Cade

Jack Cade — Wed, 12 Aug 2009 15:40:44 +0000

Hey you wern’t the only one stitched up by Kafevend recently a kids nursery in Scotland were being chased for nearly £5k on a drinks contract until their MD sorted that misunderstanding out as well!