Tag Archives: customer service

Why the Royal Mail Deserves to Die

I’m finally turning away from Royal Mail for most of my business carriage. I’ve tried to remain loyal, after all it’s one of those Great British Institutions, isn’t it? But when it’s this painful, you’ve got to wonder… are Royal Mail management really trying to commit commercial suicide? It certainly looks that way from here. … Continue reading Why the Royal Mail Deserves to Die

ScrewFix Direct: no-show kitchens & belligerent staff

I took the advice of my builder & in November bought a selection of ScrewFix Direct ready-assembled kitchen units for my house renovation; then I waited, and waited, and despite three delivery dates being quoted, none was satisfied. When I was told it would be December 20th, I cancelled the order. The staff member who … Continue reading ScrewFix Direct: no-show kitchens & belligerent staff