Tag Archives: Consumer Issues

Parking Tribunal Victory over Brighton & Hove City Council

For anyone fighting an unfair, unjustified or illegal PCN from Brighton & Hove City Council’s illustrious parking department, you may be interested to know that my appeal with the Parking Tribunal (now properly named the Traffic Penalty Tribunal) won by default because the Council didn’t even bother to present any evidence to the Tribunal. Mine […]

One Hour’s Parking for the Price of Two

This unadvertised special offer from Brighton & Hove City Council occurred on… yes you guessed it, April 1st. So how many others received PCNs (Penalty Charge Notices) erroneously? How much has it all cost to sort out? Just to explain, for some reason some Brighton parking ticket machines were issuing one-hour tickets when they should […]

Monarch Airlines: smashed luggage, customer care vacuum & derisory compensation

When an airline destroys your suitcase on your outbound flight, you’d like to expect that they’d be not only apologetic but also perhaps actively help you find a replacement for the journey home. Alas in Monarch’s case they failed on every step of the way to customer service satisfaction. We reported the completely smashed International […]

Why the Royal Mail Deserves to Die

I’m finally turning away from Royal Mail for most of my business carriage. I’ve tried to remain loyal, after all it’s one of those Great British Institutions, isn’t it? But when it’s this painful, you’ve got to wonder… are Royal Mail management really trying to commit commercial suicide? It certainly looks that way from here. […]

Esporta Brighton – unfair notice periods and forged signatures

Since we decided to leave Esporta Brighton, we’ve had no end of threatening behaviour from the company and its debt collector ARC Europe. This isn’t anything unusual, they’ve done it to lots of people – just try a Google search. Esporta’s membership contract says that they can terminate a membership with one month’s notice, but […]

YO! Sushi Brighton vs. Moshi Moshi Brighton

15th September 2008: It was a Monday evening in Brighton, it was getting late for dinner, and we fancied sushi. Moshi Moshi would have been our usual destination, but being closed on Mondays we remembered YO! Sushi in Jubilee Street and decided to give it a try. Perhaps a little glimpse at the competition might […]