Home > Consumer Issues > HDNL – the worst courier company in the UK?

HDNL – the worst courier company in the UK?

As an Amazon Prime member I reckon 30% of my orders are delivered late thanks to one thing – HDNL/Yodel. Goods are despatched on time, yet somehow once they get into the hands of HDNL it all goes wrong. Even the tracking information that comes back to Amazon is confusing, misleading and erroneous. Mind you, HDNL isn’t alone… last Christmas CityLink’s server crash at their Hailsham depot led to thousands of deliveries in my area being woefully delayed. Sometimes these private courier companies even start to make the Royal Mail look good and reliable.

So… over to you… tell me about your experiences with couriers. Which one is the worst?

Please note: You still run your own life, even though you've read bits & pieces from this blog. Take whatever legal advice you need from a professional and follow the course of action you deem best in your own personal circumstances. Though it shouldn't even need to be said, I cannot and will not be held responsible if you should take my words as advice and incur consequential losses. You're responsible for your own life and actions. Face up to those responsibilities, and good luck.
Categories: Consumer Issues Tags:
  1. slavebrain
    June 25th, 2012 at 16:48 | #1

    HDNL without doubt the worst
    why do they have vans given that walking it would be quicker? Must be for the afternoon siesta because they appear to have given up on afternoon deliveries

  1. No trackbacks yet.