Parking Tribunal Victory over Brighton & Hove City Council

December 21st, 2011 2 comments

For anyone fighting an unfair, unjustified or illegal PCN from Brighton & Hove City Council’s illustrious parking department, you may be interested to know that my appeal with the Parking Tribunal (now properly named the Traffic Penalty Tribunal) won by default because the Council didn’t even bother to present any evidence to the Tribunal.

Mine was a case of being accused of parking in a loading bay at 06:30 in the morning whilst not loading, whereas in fact I was loading – see also the original posts Testing the Parking Tribunal and Brighton & Hove Parking – criminal racket in disguise

London Riots = democracy in trouble

August 9th, 2011 4 comments

The so-called riots in London are of course just theft, looting, arson and vandalism on a large organised scale. Disgusting and offensive as this may be, we have to ask ourselves why it has happened, and what we can do about it.

I’ve been claiming for years that our government leadership is weak, and it is this weakness that has caused this problem and goes on perpetuating it. We live in a democracy – which is actually a coalition of the meek. We’re the meek, the ones who want to live a gentle and peaceful life, with everything well ordered and civilised, where you work hard to achieve what you can, and you raise your children to have values which are not hugely at odds with those of the rest of society. The meek pay their taxes and elect strong leaders who can spend our money to organise the things that we don’t really want to have to deal with on our doorsteps – like education, social care, law and order, and defence.

So why are the riots happening? Because there are criminal elements at large who believe that in large numbers, covering their faces, they can get away with anything. So far, they’re right – because our political leadership is weak, blustering, full of hot air and with no stomach for decisive action – which sends a terrible message to those waiting in the second wave. The Police try their best but they’re outnumbered and outmanoeuvred. There are minority pockets of people all over the country who don’t care about anything except material goods, and if they think they can just take what they want, they will.

David Cameron and his government should take this as their Falklands, and either deal with it swiftly and decisively, stamping on the criminals with all necessary force… or step down, and let someone else have a go. The trouble is, we didn’t like our strong leaders because they spoke harshly to us and weren’t good media managers, so all we’re left with these days is pathetic ex-public schoolboy career politicians who would rather make us fearful of Islamic fundamentalists than to actually tackle the nation’s internal problems. Ah well, at least we only have ourselves to blame.

Graham White Solicitors, parking companies and the law

August 9th, 2011 30 comments

So… you park in a car park where there are no clear signs of how you should pay or how much you should pay, or indeed to whom you should pay it. Then you get a threatening letter some time later charging a fine for “illegal” parking. Then the debt collector’s letters start, then the solicitor’s letters, and ultimately the threatening, intimidating phone calls. I bet the majority of you will just pay up. And I’m not being sexist here, but most of the people who pay up will be female – they’re just so easy for these telephone debt collectors to intimidate. That’s the reason this racket continues to grow into a multi-million pound business.

I had just such a run-in with Meteor Parking at Brighton Station car park. Visit the car park and you’ll see entry and exit barrier machines all wrapped up in plastic with their barriers removed, as if they’re now disused, which in fact they are. You’ll see cameras dotted about. But until recently you wouldn’t have seen clear signage that says whose car park this is, how much it costs and displaying clear terms and conditions, and it’s debateable whether they’re clear even now. Even if you did see such things, merely parking in the car park would not represent a clear breach of contract – because under UK law you cannot unwittingly enter into any contract, or be tricked into entering into one.

So when you get the “fine”, be very clear in your mind. Though it’s made to look threatening, and as similar as possible to something from the Police or government, that’s just the first part of the process of intimidation. It’s not a fine. A fine can only be levied by an organisation authorised by statute, that is when a law has been passed or a license granted by government to collect such a fine. Meteor Parking is not. Nor are a whole host of other parking companies (Park Direct Ltd, TCP, UK Parking Control, Euro Car Parks etc) which have sprung up over the past 20 years. All they can do is issue you with an invoice, and even then it’s fraudulent if there’s not a clear contract that you’ve entered into with your full knowledge.

So let’s turn to the debt collectors – Roxburghe – well, apart from sending a threatening letter or two, they were pretty ineffectual. The worrying one is “Graham White Solicitors”. Check their records. They have one solicitor listed – one Michael David Sobell, who was admitted as a solicitor in 1962 – http://www.lawsociety.org.uk/choosingandusing/findasolicitor/view=solicitordetails.law?id=183218&orgid=272121&searchType=L. But you’ll never hear from him… instead you get letters threatening you, intimidating you, and even adding extra charges from nowhere for “administration” or “costs”. Then you get calls – several per week – what sounds like and is clearly a busy call centre, staffed by rather cocky, pushy chaps claiming to represent Graham White Solicitors who will desperately try to justify their attempts to get you to pay up with a credit card over the phone. These are not solicitors – nor paralegals – nor legal secretaries. These are just call centre debt collectors. They quote laws that don’t exist. They claim powers for authorities who either don’t exist or who have no such powers (like the British Parking Association who, it was claimed, have the power to license or shut down ANY car park in the UK – which they don’t – they’re just a professional association). They say you’ve parked “illegally”, which suggests that you’re in breach of some sort of parking control legislation – but at the most it’s a minor breach of an implicit, assumed contract. They will threaten your credit rating. They will threaten civil litigation, small claims court, county court judgements (CCJs) – anything they can use to worry you into paying. One complete idiot even mentioned getting points on my driving license if I didn’t pay up! Eventually they’ll even start offering you discounts if you pay right now. They really don’t like it when you actually know more than they do – which generally isn’t hard, if you’ve done your research. Several times they’ve lost their temper and put the phone down on me.

Feeling alone? Don’t. Look here…  http://forums.moneysavingexpert.com/showthread.php?t=2329119&page=1 - and see that there are lots of people in the same position. Let’s use some logic for a moment – through all this I have been in contact with a whole host of people employed solely to collect money on a rather dodgy principle of law. If this wasn’t a huge money-making enterprise, how on earth could they afford all this? Go-Ahead sold Meteor Parking to Vinci Park Services in September 2010 for a whopping £11M. Then there’s Graham White Solicitors – all those employees, all that effort. And so much desperation in their tactics. So please don’t be intimidated into paying if you don’t think you should.

Oh, and… this is to the Law Society, the Solicitors Regulation Authority and the Legal Ombudsman. If you’re fed up with your noble profession being viewed in a negative light; if you’d like to be seen by the public as an honourable, trustworthy profession… well, you know what to do. Regulate your solicitors. Put your house in order.

N.B. The firm Graham White Solicitors mentioned in this article is Graham White Solicitors of Manor House, Lavender Park Road, West Byfleet, KT14 6ND, tel 01932 332 020, fax 01932 352 617 specialising in Civil Litigation, Commercial Property, Landlord and Tenant and is wholly unrelated to Graham White & Co of Bushey, Herts.

Tomato and Boursin Pasta Sauce

April 30th, 2011 No comments

Tomato & marscapone sauce is one of our family favourites, as is the soft garlic cream cheese known as Boursin, so when we noticed we had a large surplus of Boursin in the fridge, the solution was obvious… let’s see if we can make a nice creamy pasta sauce out of it! So my sons and I went to work and sure enough, it worked – and we had a delicious lunch together. Here’s what we did to create this rich, creamy, flavoursome sauce…

Ingredients

3 x 400g cans chopped tomatoes

2 x 150g packs Boursin soft cheese with garlic & herbs

100g tomato purée

Herbs: marjoram, parsley, oregano, basil

1 teaspoon Marigold vegetable bouillon powder

Black pepper

Method

Bring the tomatoes and tomato purée in a saucepan, add the herbs & bring to the boil. Simmer for ten minutes and then add the Boursin, breaking it up and mixing it until it’s all melted into the mixture. Add Marigold vegetable bouillon powder and freshly ground black pepper to taste. You can serve it lumpy, or try blending it to a smooth consistency with a stick blender. This would suit pretty much any pasta shape large or small, but we had it with casarecci tricolore (a 5cm twisty strip).

Serves 5-6 main course portions.

Categories: Recipes, Vegetarian Tags: , ,

Another Brighton & Hove City Council Parking Cockup

April 3rd, 2011 No comments
Parking Restriction Notice

Brighton Parking Restriction Notice

Today is Sunday. The parking restrictions on my road are clearly displayed as Mon-Fri noon-1pm. There are very faded, patchy single & double yellow lines which haven’t been repainted for years, and a few months ago there were Council notices tied to lamp posts about lifting parking restrictions to allow more parking locally. So what was a traffic warden doing walking up & down issuing parking tickets? The Council is probably hoping that people are idiots who get scared into paying up even when they don’t have to. Hopefully they’re wrong.

Illegally Issued Parking Ticket

A parking ticket (PCN) illegally issued by Brighton & Hove City Council

So, Brighton & Hove City Council – please tell us – what will it take to stop you and your imbeciles from wasting everyone’s time and money with these continued attempts to extort money from people fraudulently?

Testing the Parking Tribunal

March 31st, 2011 1 comment

After I reported my parking ticket woes in my post entitled Brighton & Hove Parking – A Criminal Racket in Disguise, I appealed the PCN and got a rejection notice from the Council. No surprise there – after all they have to earn their money from somewhere, even if it’s from fraud.

Well, my fellow business breakfast club members were up in arms at the claims by Brighton & Hove City Council that I had parked my vehicle in a loading bay early one morning without any loading being observed. “But that was the morning of your presentation” one said, “I saw you unloading all your kit”. Others agreed and were outraged at Brighton & Hove City Council’s blatant attempt at criminal fraud.

So, one by one they submitted signed witness statements for me to forward to the Parking Tribunal. Unfortunately the rejection notice had arrived whilst I was away, which didn’t help, particularly as they give you a measly 28 days to bring the case to the notice of the Parking Tribunal. Not a lot when you have to gather evidence from disparate sources. But why should I be surprised when the vested interests of the multi-million pound parking racket are at stake, that everything should be stacked in their favour and run to their schedule?

So, now I await the outcome of the Tribunal and I’ll let you know when it arrives.

Some time later: Well, I have to report that Brighton and Hove City Council didn’t even bother trying to defend my appeal, and so the Parking Tribunal found in my favour by default. This indicates that the council knew all along that it didn’t have a leg to stand on & was just hanging on in the vain hope that I would shut up, give up and pay up.

Food for Friends – a fallen, failing flop

March 12th, 2011 No comments

As an old ex vegetarian I’m still probably more of an omnivore than any of my friends, and as open to good vegetarian fayre as any other cuisine. Terre a Terre, with its mad menus and gourmet dishes of diverse ingredients lovingly assembled with perfect balances of flavours and textures, is a favourite purveyor. Food for Friends was always reliable if unexciting, producing seventies style veggie bakes and brown rice in a typically home style manner, honest good food. The market changed, the likes of Terre a Terre appeared, and Food for Friends had to change too.

So, cut to the present day. The founder and original owner Simon Hope sold the business in 2004. Everything is about four times the price of the old Food for Friends, and the menu is distinctly more refined and poised, promising much… And sadly failing to deliver.

Our visit was marred by slow, fairly dismissive service from the start, almost as though we were an inconvenience. The food was unexciting, over-ambitious for the abilities of those preparing it, and lacking flavour. Flavours that sounded delicate and refined on the menu were in reality loud, brutish and unbalanced, such as my starter which tasted of nothing other than garlic. Towards the end the staff were eager to hurry us out to make way for the next sitting, despite the delays having been of their making. The final sting was the bill – for six adults and four children the total amounted to just shy of £250. If this had been good food, lovingly and skilfully prepared, and served with a smile by polite, courteous staff, then we wouldn’t have minded. Unfortunately the worst taste of the evening was the one left in the mouth by this monumentally failing, overblown, arrogant restaurant. Bring back the honest, well-cooked food.

Categories: Consumer Issues, Restaurant Reviews Tags:

Achieving Greatness is a Thing of the Past

March 11th, 2011 No comments

When John F. Kennedy announced the Apollo manned moon landing project, some thought it was impossible. Others thought it was a waste of money. But still it happened. Hundreds of thousands of people worked for the next decade to achieve the goal, stretching science and engineering to incredible new heights, and the achievement inspired generations of children to become scientists and continue the exploration of our universe. All this from strong, inspirational, visionary leadership.

When Barack Obama cancelled funding for the nine-year-old Constellation programme to continue human exploration of space, he pronounced it “over budget, behind schedule, and lacking in innovation”. He didn’t replace it with anything, let alone something inspirational. The project was born in the George W. Bush era, which speaks volumes. Instead of a clear, singular, ambitious goal from a strong leader, the programme seemed broad and woolly, and didn’t really make much of an impact with the press or public. Now the only hope for humanity’s further exploration of space seems to rest with India and China.

I was born at the end of the 1960s, and grew up in the 1970s and 1980s. I was brought into a world which had just achieved something incredible, and was looking forward to even more. As a child I loved Arthurian legend, where great things were achieved against all odds by heroic figures who were pure of heart and driven by a single-minded mission. I learned from Mister Benn about helping and being nice to people and improving one’s world through one’s actions. I watched Tomorrow’s World present new and wonderful innovations which would change all our lives for the better. I grew up watching Star Trek, in which mankind’s future had consigned war to the history books and was going to be dedicated to exploration and learning and discovery. I remember the Apollo 11 moon landing only as something people were still talking about a few years after it happened – which in turn shows just what an impression it had made on the public. I watched with excitement the development of the Space Shuttle, its atmospheric tests on the back of a 747, and its first orbital test flight in 1981. I watched as the International Space Station was built, to the yawns and boredom of the public. I watched as politicians increasingly became bogged down in the mire of their own self-interested, corrupt, short-termist dogma, and devoid of vision or grand designs. I watched as everything became less great, less inspiring and less impressive than my childhood aspirations. I watched the world become devoid of greatness. I am one of the generation of the disappointed. This is not the future we were promised.

So perhaps all that’s left to us, the grown-up children of a once inquisitive, innovative and aspirational world, is the robotic, astronomical and theoretical exploration of the universe. Even great projects such as the Large Hadron Collider at CERN – have been dogged by public cynicism, scepticism and complaints of wasted money as well as the occasional technical problem and, ultimately, nothing yet that can be held up to the public as useful results.

Of course the Apollo Programme wasn’t the first great thing humanity ever did. Unfortunately it may have been the last. Everything else we’ve done for the last forty years is either market-led evolution in communication, like mobile phones and the Internet, or sticking plasters over self-inflicted wounds, like action on third-world debt or banning of landmines. We give Barack Obama the Nobel Peace Prize before he’s ever contributed one iota towards world peace, while wars continue to rage in many places around the world. We read newspapers which love to tell us how we fail, as a society, to do anything to rectify the things we moan about. We hope for greatness instead of aspiring to it and actively pursuing it.

What I’d really like Barack Obama to do (or someone else with vision, determination and inspirational leadership) is set America and the world on a new path toward something genuinely great. Something that some say is impossible. Something that coordinates the efforts of many hundreds of thousands of people in many countries to achieve incredible things. Something that inspires future generations. Something like “We choose to solve the problem of world poverty in this decade, not because it is easy, but because it is hard”. Or climate change & sustainable energy – that must be solvable with the right leadership & vision. And there’s the problem.

Even if I live for another fifty years, I’m guessing that the overwhelming emotion I’ll be feeling on my death bed will be disappointment.

Internet marketing scams

March 11th, 2011 No comments

Every new technology attracts scammers and fraudsters – it’s been happening since the dawn of time. The internet is no different of course. Not a week (or indeed a day, usually) goes by without someone calling me claining they’re in some way related to Google or Facebook, calling on behalf of Google or Facebook, or actually directly representing Google’s “front page allocation team”. I kid ye not. They’re not, of course – absolutely nothing to do with Google or Facebook, and sometimes little to do with Internet marketing at all. Most of these people have a Manchester number or a Mancunian accent. Indeed a Manchester scam outfit has been under investigation by the Police. So now, I usually just avoid answering Manchester numbers (0161). Sorry Manchester.

Today I got a call from 07584….96 – yes, a mobile number. The woman “Nina” claimed to represent a business classifieds web site and their companion shopping portal web site. She claimed that by signing up with them, which would cost £200 to set up, and a further £50 per month to maintain, they would ensure over 1,000 incoming links to my web site. She also claimed that the company’s staff comprises ex-BT top sales people. Digging further, and asking her some pertinent questions, it was clear that she didn’t know her way around their own site very well at all. But she was very eager to sign me up and get hold of my credit card details. Finally, I asked where these incoming links were, and so she put me onto her boss, who… surprise surprise… had a Mancunian accent.

The man did everything he could to avoid answering my question about where these links to their customers’ web sites could be found. Eventually I managed to get him to tell me the name of one of their customers who had signed up with them. So… if this was indeed a customer of this outfit, there should be some incoming links to their site from either the shopping portal site or the business classifieds site. You can find out from Google by using a simple query language extension link:domainname.com – and sure enough there were no links, from anyone, let alone these two sites pushed by the Mancunians. Nor were there any links to their alternative domain name. Then I did the same for one of my sites and got a page full of incoming links. The chap on the phone did the same, he verified and verbally acknowledged these results and said he’d have to talk to his technical people about this. I suggested talking to Trading Standards as well.

After getting off the phone I called the number back and a chap with a Mancunian accent answered. I also called their “customer” and asked if they have a business relationship with this company. Yes, they do. Are they satisfied that they’re getting what they were sold? No.

My suggestion is very simple. If someone cold-calls you, about anything actually, but especially anything to do with Internet marketing, just take a few moments to think. They obviously need you more than you need them. They’re not calling to do you a favour, they’re selling something. They may even be selling something that doesn’t exist, or is utterly worthless. If you need genuine help with Internet marketing, SEO (Search Engine Optimisation), web site optimisation, Internet advertising or a whole host of other things to do with your web site – then you can either learn how and do it yourself, or there is real help available out there – I could recommend someone if you’re really stuck.

But please, whatever you do, don’t get scammed. Even by non-Mancunians.

Brighton & Hove Parking – criminal racket in disguise

September 30th, 2010 2 comments

In a week when my car was unceremoniously seriously injured by a motorist (thanks, Mr Farmer) who blamed me (the oncoming traffic) after he thought it’d be ok to execute a right turn across the carriageway from a stationary, parked position without indication or regard for oncoming traffic, I thought things couldn’t get much worse. So there I was, unloading my hire car in the loading bay in front of the Courtlands Hotel in Hove, for a breakfast business meeting, thinking “it’d be just my luck to be ticketed in a loading bay, but at least I’m loading”… only to return to the car at 8:25am in the middle of loading again to see a traffic warden – sorry, Civil Enforcement Officer – issuing a parking ticket – sorry, Penalty Charge Notice (PCN). I’ve had experience of these before, of course, and rarely as a result of illegal parking – see “ One Hour’s Parking for the Price of Two” for the last piece of Brighton & Hove City Council idiocy.

This particular traffic warden (number 685 – from his “signature” he’s called Mr Squiggle) seemed to be taking far too much pleasure from the mere routine issue of a piece of bureaucratic paperwork, as do many of them. It’s important to realise that Brighton & Hove City Council’s Civil Enforcement Officers – please let’s just call them traffic wardens for sanity’s sake – are not given direct incentives or enticements to issue tickets, which might encourage them to issue more and more marginal tickets in order to achieve their personal or set targets. No, that would just be good old plain wrong. However according to Brighton & Hove City Council staff, absolutely nothing is done to prevent staff from maintaining private bets and sweepstakes which might engender an undue sense of competition between traffic wardens, and according to at least one member of staff these are rife. Such activities in other sectors would be regarded as acts of gross professional misconduct, but the parking business is rather different. In addition, there is strong first-hand evidence to suggest that the Council sets targets for parking revenues, and that traffic wardens who are underperforming face disciplinary action and loss of employment. OK, so scratch my “no direct incentives or enticements” statement… I think you can safely say that there are incredibly strong incentives for staff to issue as many parking tickets as possible.

Of course the system is built with no flexibility – or indeed politeness. Once you’ve been issued with a ticket, the only ways out are through the system and out the other side – either by written appeal, paying the penalty, or fighting bailiffs (which the Council parking staff love to threaten you with) & going to court. So once that ticket is printed out from the proudly wielded little electronic device the traffic wardens all carry, it has already cost you time and money. Since this ticket was issued wrongly, I should be charging for my time spent on the matter by invoicing the Council and chasing for the debt – but there’s no “sorry we cocked up” latitude built into the system either. Parking has been set in legislation as a legalised racket which Councils and private firms can exploit to their hearts’ content.

And all the little hitlers can go on having fun and making money at our expense – twice – because while we pay with our Council Tax for their perversely pleasurable little betting games, we also pay for the entire machine to grind away raking in our parking fines too. What an utter waste of time, money and resources. Please, Mr Osborne, how about we cut the parking bureaucracy first?

See also Testing the Parking Tribunal and Parking Tribunal Victory over Brighton & Hove City Council